Payment Methods

1. Accepted Payment Methods

The website provides secure and reliable payment methods that comply with applicable Australian payment regulations.

The following payment methods are accepted:

Visa, Mastercard, American Express, JCB, and Discover

All payments are processed at the time of order confirmation, subject to product availability and payment method verification.

2. Transaction Security

Protecting customer financial information is a priority.

All transactions are processed through secure connections using SSL encryption technology to protect personal and payment information.

Payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS).

Card details are not stored on our servers.

Payment information is handled exclusively by authorised payment service providers that meet international security standards.

3. Currency and Applicable Taxes

All prices displayed are in Australian Dollars (AUD).

Prices include applicable taxes in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

No additional charges will be applied at checkout unless clearly stated on the order confirmation page.

4. Payment Confirmation

After payment is completed, customers will receive an email confirmation including the order number.

Orders are processed only after the transaction has been approved by the payment service provider.

If authorisation is declined, the order will not be accepted or processed.

5. Payment Issues and Refunds

In case of payment issues, customers are advised to verify:

Accuracy of the entered payment details

Availability of funds

Activation of online payments with their financial institution

For valid cancellations or approved refunds, the amount will be returned within 2–5 business days using the original payment method.

Processing times may vary depending on the bank or payment provider.

6. Contact Information

For any enquiries related to payments or transaction issues, please contact:

Address: 3-11-30 IKEDA-CHO, YOKOSUKA-SHI, KANAGAWA 239-0806, JAPAN
Email: priorityservice@nestgobay.com
Phone: +81 (906) 976 48 29
Customer Service Hours: Monday to Friday, 8:20 AM – 4:20 PM (AEST)
Service Area: Australia