Delivery services are available exclusively within Australia.
All orders placed through the website are fulfilled by selected logistics providers operating within Australia.
Shipping fees are applied as follows:
Orders below AUD 125 incur a shipping fee of AUD 7.
Orders of AUD 125 or above qualify for free shipping within Australia.
After payment is successfully completed, orders are typically processed within 3–6 business days.
Order processing begins only after full payment verification has been completed.
Processing Cut-Off Time:
Once processing is completed, the order will be handed over to the courier for dispatch.
After dispatch, the estimated delivery time is 7–9 business days within Australia.
A shipping confirmation email including tracking details will be provided once the order has been dispatched.
Any delivery delays will be monitored and followed up accordingly.
All prices displayed are in Australian Dollars (AUD).
Prices include applicable taxes in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
After dispatch, customers will receive an email containing tracking information.
Delivery status can be checked at any time using the provided tracking number.
For any enquiries, the order number must be provided.
Risk of loss or damage to products transfers to the customer upon delivery.
We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
For any enquiries related to orders, shipping, or support, please contact:
Address: 3-11-30 IKEDA-CHO, YOKOSUKA-SHI, KANAGAWA 239-0806, JAPAN
Email: priorityservice@nestgobay.com
Phone: +81 (906) 976 48 29
Customer Service Hours: Monday to Friday, 8:20 AM – 4:20 PM (AEST)
Service Area: Australia
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