This Privacy Policy explains how the website collects, uses, stores, and protects personal data when users access the website or use available digital services.
This policy applies to all data processing activities carried out within the website environment.
By accessing or using the website, users agree to this Privacy Policy and consent to the processing of their personal data within the purposes and limits described.
During use of the website, information may be collected to ensure proper service operation and improve user experience.
Contact details, including email address, delivery address, and billing address
Order and transaction data, including purchased products, amounts, and payment methods
Technical and browsing data, including IP address, browser type, access time, preferences, and cookies
Cookies are used for the following purposes:
Ensuring proper technical operation of the website
Improving the browsing experience
Analysing website usage and overall performance
Enabling access to advanced features and secure areas
Users may manage or withdraw cookie consent at any time through browser settings or available tools on the website.
Personal data is processed only for legitimate purposes in accordance with transparency and accountability requirements under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Main purposes include:
Order and payment processing
Communication regarding shipping, delivery, and customer support
Service improvement and optimisation
Compliance with legal obligations under Australian law
Data is shared only where necessary to provide services, including with logistics providers, payment processors, and technical service providers, in accordance with Australian data protection requirements.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required under Australian law.
Order-related data may be retained for up to 7 years in accordance with record-keeping obligations under the Income Tax Assessment Act 1997 (Cth) and Corporations Act 2001 (Cth).
Technical cookies remain active for the duration of the session.
Analytics and preference cookies may be stored for up to 12 months unless consent is withdrawn earlier.
Users may disable or delete cookies at any time through browser settings.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), users have the following rights:
Access to personal data
Correction of inaccurate or incomplete data
Request for deletion where applicable
Restriction of data processing in certain circumstances
Data portability where applicable
Objection to processing based on legitimate interests
Withdrawal of consent at any time
Lodging complaints with the Office of the Australian Information Commissioner (OAIC)
Requests to exercise these rights may be submitted via email.
Personal data processing is based on one or more of the following legal grounds:
Performance of a contract or pre-contractual measures requested by the user
Compliance with legal obligations under Australian law
User consent for specific purposes
Legitimate interests, provided they do not override user rights and freedoms
All processing activities are conducted in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
For any enquiries related to personal data protection, please contact:
Address: 3-11-30 IKEDA-CHO, YOKOSUKA-SHI, KANAGAWA 239-0806, JAPAN
Email: priorityservice@nestgobay.com
Phone: +81 (906) 976 48 29
Customer Service Hours: Monday to Friday, 8:20 AM – 4:20 PM (AEST)
Service Area: Australia
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